Pre-owned Vehicle Purchase Protection

Purchasing a Pre-owned vehicle, as we have seen many times, can be frustrating and scary. Not knowing the history of the vehicle or if the seller is trying to hide a problem can leave you with a potentially costly bill. Knowledge, in this case, in the form of being an informed consumer is truly power.

(in process) *Video: I should have known better... Mazda truck purchase... we don't want that to happen to you.

Click here to print our pre-owned vehicle inspection sheet as a guide to help you through this process.

Some facts to consider:

  • If purchasing from a dealership, large or small, ask if they have a return policy in the event you have any issues with the vehicle.
  • Most used vehicles need some type of maintenance and/or repairs, so when assessing value it is important to take in to account immediate and future needs, including maintenance items that are overdue and neglected. If the overall vehicle is in great condition, but needs some maintenance or minor repair, it still may be a good value, even if after services are performed and the total price goes over the book value.
  • If the seller, dealer or private owner, will not let you take the vehicle for a pre-purchase inspection, they may be concerned about what might be found when an inspection is performed.
  • Multi-point inspections are touted all the time. Some with a large number like 150 items checked. The majority of the time these inspections are not performed accurately. With over 18 years in auto repair, we have seen too many completed checklists and found, in many cases, more than one item was not inspected at all or properly or an issue was found but nothing was done to correct the issue. A few examples that we have seen on vehicles that passed inspections are: Dark and worn fluids, minor leaks that will leave drips in your driveway, low brake pads, weak battery, pending warning codes that are not setting a light yet. A proper inspection would inform you of items that are good and items that need attention now or in the future. There are not very many sellers that like to share what is wrong with a vehicle. Usually they just want to share a checklist with a bunch of good marks to make you feel good about the vehicle you are looking at.
  • Carfax and other services are only as accurate as the information that is reported. The fact is that a very small percentage of shops, dealers and body shops report to these entities. This can create an incomplete report. A proper pre-purchase inspection is the best protection.
  • Some vehicles that are traded in to dealers or that dealers purchase at an auction, are there because of a repair issue the previous owner did not want to deal with. We have seen these problems rear their ugly heads after the vehicle has been resold.
  • Are extended warranties offered when purchasing the vehicle worth it? Some are a great protection, while others cover very little. Reading what is not covered is just as important as reading what is covered. We can review those warranty options with you and help determine what is the best coverage for you.

*We offer limited lifetime warranties on major vehicle components on vehicles with mileage less than 150,000 miles, our warranties come with maintenance performed to vehicle verses just an expensive contract that may never be used before it expires.

*Our warranties are mileage, not date based, and can be renewed by simply servicing the covered components before the mileage range of 15,000 or 30,000 is reached. They can also be used in conjunction with any other extended warranty to help cover the questionable parts of a contract, cover any excess, and even help with deductible if needed.

Click here to print our pre-owned vehicle inspection sheet as a guide to help you through this process.